Help & Troubleshooting

Currently 3725 topics.

Free service
41297 2

Hi, If it's a free service why have I just been charged for snipes? read more

Jan 23 2023 09:49 am De**ie

Why hasn’t my account upgraded? read more

Jan 23 2023 07:55 am Ro*in
Upgrading
41307 4

Hi, I contacted you on 23/12/2022 regarding upgrading my subscription (ticket no.95-F28F). I wanted ... read more

Jan 23 2023 03:19 am Ja*es

I don't know what's going on with your platform, but I have lost the last 4 bids because your faulty... read more

Jan 22 2023 08:21 pm Ric*ard

I would find it very handy to have a free-form comment box for each item that is in the current snip... read more

Jan 21 2023 03:05 pm J**n

The current snipe list is still not updating automatically as it has in the past, and I now have to ... read more

Jan 21 2023 04:36 am J**n

I purchased a 30 power pack but I can’t seem to used it. Not sure what I’m doing wrong... read more

Jan 20 2023 09:17 pm C**y

Hello, My snipes stopped going through. For instance, item numbers 125717656253, 304769212048, and 1... read more

Jan 20 2023 09:16 pm An**ey
Bids not placed
83880 2

Bids have not been placed on the last few items. Can you look into this? Thanks, Matt read more

Jan 20 2023 07:57 pm M**t

Both this snipe and 304772078021 were “set” and were well in excess of the winning bids,... read more

Jan 20 2023 06:45 pm Pe*er

The bid was not executed although it was higher than the winning bid read more

Jan 20 2023 12:57 pm Mal*olm
Not firing
56661 3

Hi again. My last two snipes haven't fired at all. I know you've been juggling servers and I don't w... read more

Jan 20 2023 12:52 pm Guest

Hi! I've been a user for awhile on and off, both using free and paid options on your service. It's w... read more

Jan 20 2023 10:27 am R**n

Hi, This is the second one in a matter of days where you didn’t bid for me. On both snipes m... read more

Jan 20 2023 08:57 am Du**an

Hello, Could you please tell me how many snipe bids I purchased from BidSlammer? Thank you, Marty read more

Jan 20 2023 05:28 am Ma**in

Hi, it does not appear that my last 5 snipe bids were placed including the item number above which h... read more

Jan 19 2023 08:36 pm M**E
Reimbursement
17445 4

This is my 3rd support ticket I have submitted. I have not heard back a response to the first two ti... read more

Jan 19 2023 08:28 pm C**d

I set up a snipe for two items (both now in my "completed" folder, yet did not submit a bid). Despi... read more

Jan 19 2023 06:59 pm Vin*ent
Power pack
102499 4

I just purchased one power pack. You charged my card for 4 power packs. read more

Jan 19 2023 06:32 pm Cor*ada

Good morning, Yesterday, I tried to sign up for an annual subscription. The website glitched multip... read more

Jan 19 2023 06:22 am C**d