Help & Troubleshooting

Currently 3725 topics.

On this item I had entered a snipe well in excess of the final winning bid, but it was apparently no... read more

Dec 30 2022 10:21 am Pe*er

How do I use the Slam-It Toolbar on Microsoft Edge Browser? Trying to drag and drop the icpn from t... read more

Dec 30 2022 10:14 am rob****gam

item pictures are not appearing on dashboard read more

Dec 30 2022 09:36 am Ch*ck

Tried to upgrade to the 20-Year Anniversary SALE promotion but get an error when I click on the Link... read more

Dec 28 2022 10:04 am Ja*es

Images for lots Slammed do not show on the dashboard - started with saved slams two days ago and cur... read more

Dec 26 2022 05:08 pm J**n
Bidslammer
54649 3

Hi My snipes stand as wins, but many of them are far from. They are green. It is a lag in the prices... read more

Dec 25 2022 09:20 pm Oe**an

Hi There, I am trying to use the system but it appears that the system does not recognize the change... read more

Dec 23 2022 08:00 pm N**r

Hi, I am limited to 5 snipes, when before I could place I think 9/10 snipes before it said I reached... read more

Dec 23 2022 04:14 am Ja*es
Auction Tribune
16782 3

Dumb question - I'm trying to find my 'auction tribune' page/link so I can add a few more items that... read more

Dec 22 2022 09:13 am Guest
Double entries
95108 2

G'day, I have multiple double entries under the completed tab, which are using up my purchased bids ... read more

Dec 22 2022 06:23 am Da*id

Suddenly the fetchItem API call does not return an "endTimeStamp" value anymore. The epoch UNIX time... read more

Dec 22 2022 01:14 am De**is

Payment processing is not working on Bidslammer - trying to add 24 month plan read more

Dec 21 2022 09:27 am Vi*ay
I did not win.
45960 2

Hi, It's marked that I won this, but I did not - can you please reflect this to return my failed sni... read more

Dec 20 2022 04:36 am As**ey

Hello, I won a bid using your platform and on ebay in the bid history it recognized that I won the ... read more

Dec 18 2022 05:55 am J**n
Lost Aucti0n
48340 2

Hi, Would you explain to me why I lost this auction. I checked out your "Why Did I Loose" section a... read more

Dec 16 2022 11:57 pm Da*id
Refund issued
82174 1

Hello, This is customer service responding to your refund request. It has been issued. read more

Dec 15 2022 12:04 pm Jer**iah

I read through many of your help pages regarding a failed win/snipe. None of the suggested problems... read more

Dec 13 2022 11:43 am Ra*dy

how to cancel my account read more

Dec 12 2022 10:12 pm sc*tt
Blue auctions
92519 2

https://paste.pics/28701a2feb9dd309fd95c0bc6e7bc585 Why are these auctions blue and I lost? It looks... read more

Dec 12 2022 09:34 pm Whi*ney

Hello I placed a snipe this morning to test your service. The snipe was higher than the amount of th... read more

Dec 10 2022 02:52 am Pi**re